Data Scientist - Sunstate Equipment. Co..,LLC

2018 - present

 

 

 

 

Data Scientist - Synechron

2017 - 2018

 

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• Contributed to the implementation of K-Means Clustering on call notes data and analyzed the various reasons the customers call in.

• Automated daily call volume reports by building a python framework which reduced the time and manual efforts up-to 90%, increasing productivity.

• Analyzed large volumes of data to identify the key factors that impact customer churn rate and recommended better marketing and customer services strategies to reduce the impact of voluntary churn by 15%.

•  Developed dashboards using Spotfire and Tableau for reporting and analysis

• Used data science and statistical techniques like Linear regression, t-test, ANOVA to answer targeted business questions

• Worked on all facets of the SQL Server Services group: Database Services, Reporting Services (SSRS), Integration Services (SSIS) and Analysis Services (SSAS) for reporting and integrating.

 

 

Data Analyst - Zen Technologies Ltd

2013 - 2015 

•  Cleaned and formatted data for different market and consolidated them to develop the master database. 

• Wrote complex T-SQL queries utilizing multiple inner joins, self joins, and subqueries which query multiple databases 

• Utilizing Power BI to design intuitive, interactive data visualizations